If the option is on, try turning it off and manually downloading your MMS message. In the Messages app, tap the 3-dots menu in the top-right corner, and go to Settings > Advanced > Auto-download MMS. If your MMS messages fail to download on an Android, it could be because the Auto-download MMS setting is incorrect. Go to Settings > Wireless and Network Settings > Mobile Networks > Mobile Data and ensure that the toggle is enabled. Perhaps you need to check your settings to ensure that mobile data is enabled. You can verify your network connection by attempting to load a website in your browser. If not, try moving to a place where you have more signal. To check your mobile data connection, see if you have 2 or more signal bars. Check your network connectionĪ poor network connection is another possible reason for an MMS not sending or downloading. After the restart completes, check if you can send or receive your MMS message. Hold the Power button on your phone until you see the power menu pop up, and select Restart. Restarting your phone can solve many issues, so this is generally a good solution to try. So even if your carrier supports a larger file size, if the recipient’s carrier doesn’t, it’ll reject or compress the file.įor maximum compatibility, ensure your attachment is less than 1 MB in size, then try sending or receiving it again. Additionally, the recipient’s carrier can limit the file size. Different carriers have different file size limits.įor example, Verizon only allows images up to 1.2 MB and videos up to 3.5 MB, while T-Mobile has a 1 MB limit for sending (3 MB for receiving). Often, your carrier will limit the MMS file size.

Check the attachment sizeįirst, check the size of the attachment that you want to send or receive. In this post, we’ll walk through the possible causes and solutions.

There are many reasons why MMS messages might not work on your Android. Multimedia messaging service (MMS) is an older method for sending multimedia over text messages, and it doesn’t always work as smoothly as newer messaging apps. Why aren't MMS messages downloading or sending? Trouble downloading MMS messages on your Android phone? Or are you trying to send an MMS message, but it’s not working? Here are some ways to fix the issue when you can’t send or receive MMS messages.

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